Please feel free to contact us via our web form, e-mail, or telephone. We will discuss your specific application, goals, and production requirements.

We will confirm machine specifications, site environment, and production targets in detail. Online meetings or site surveys can be arranged as needed.

Based on our discussions, we will provide a comprehensive proposal and quotation with the most suitable machine specifications and optional features for your needs.

After agreeing on the proposal and terms, we will finalize the contract. Lead times and payment terms will be confirmed at this stage.

Design and production of the machinery begin based on the agreed specifications. We will provide regular updates on the manufacturing progress.

Completed machines undergo strict inspection and trial runs at our factory. Remote video inspection is available if you are unable to attend in person.

The machine is safely transported and installed at your facility. We perform commissioning and provide On-the-Job Training (OJT) for your operators on operation and maintenance.

We provide comprehensive follow-up, including warranty support, consumable supply, periodic maintenance, and technical assistance to ensure your peace of mind.

We are committed to providing high-quality machinery and reliable support to our global customers.

With professional teams and partners in each region, we provide consistent support from installation to after-sales service.

Asia

Direct support is provided by our company and our group member, Webcontrol Machinery Corp.

Japan

Our official distributor, SOBU Machinery Co., Ltd. delivers dedicated sales and local technical support.

Middle East, Europe, Americas, & Oceania

Our partner, Karlville Development, LLC. (USA), provides sales, installation, and after-sales service in these regions.

No matter where you are in the world, we have a comprehensive service system ready for you.